IT Support in the Blink of AI

—   Drive escalations down and tickets closed per tech up

Take Back Your Client Knowledge

—  Turn employee interactions into corporate intellectual property

Unified View of Your World

—   Eliminate non-revenue roles and operate more accurately and efficiently

Drive Integrations Faster

—   Bring different system together immediately


Typical MSP Metrics

of data is unsearchable


of service requests are miscategorized


of technician’s time is spent looking for data or information

of data in MSP systems are missing


service technician turnover is common

  • I’ve experienced CrushBank providing customer insight and technical knowledge that is just not available in traditional systems.
    All Covered
  • On multiple occasions people have said CrushBank should be our employee of the month for the amount of time it has helped save.
    Liberty Technology
  • The fact that it can search keywords in notes is POWERFUL and has inspired me to get more specific with my own notes to leave behind more for it to latch onto.
  • The biggest things that I'm excited about are the ticket classifier and ticket budgeter. Being able to put averages on things like PC deployments and see what the outliers are and where we might need training from engineers, or where a ticket went awry that took too long, are really keys for us moving forward.
    Visual Edge

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